Terms & condition

Last Updated: November 2025

Welcome to Pizza 99. By accessing or using our website (www.pizza99.com) and online ordering services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

Pizza 99 operates this website to provide information about our restaurant, menu, and online ordering options. The terms “we,” “our,” and “us” refer to Pizza 99 Ltd.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these terms. Any misuse, unauthorized access, or attempt to disrupt our services is strictly prohibited.

3. Ordering and Payments

• All menu prices are shown in Canadian Dollars (CAD) and are subject to change without notice.
• Orders placed online are subject to availability and confirmation.
• Payments made online are securely processed via our approved payment gateway (e.g., Stripe or PayPal).
• GST and delivery charges are not included unless stated otherwise.

4. Refunds and Cancellations

Orders cannot be modified or canceled once they are in preparation. In exceptional cases, please contact the restaurant directly at (780) 450-0999 for assistance.

5. Allergies and Food Safety

Please inform us of any allergies or dietary restrictions before placing your order. While we take precautions, cross-contamination may occur.

6. Intellectual Property

All text, images, logos, and design elements on this website are the property of Pizza 99 Ltd. and may not be used without permission.

7. Limitation of Liability

Pizza 99 Ltd. will not be liable for any damages arising from the use or inability to use our website or services.

8. Changes to These Terms

We reserve the right to modify these terms at any time. Updates will be posted on this page with the revised date.